American Apparel is using RFID technology to improve inventory accuracy and on-shelf availability.
With Senitron system, the retailer can improve in-store visibility and security. In addition, by eliminating manual cycle counting, in-store staff can concentrate on customer service and sales-related activities, according to system provider Impinj.
“The Senitron solution delivers on the dream of hands-free, full-time inventory visibility,” said Stacey Shulman, CTO of American Apparel. “We get accuracy levels that meet or exceed handheld readers, in real-time and with less work.”
After six months of testing, the retailer has begun rolling out the system, which uses fixed RFID antennas mounted among a store’s ceiling track lights.
The readers included in the system transfer information from tags into a database that provides real-time, full-store RFID coverage, including detailed tag location, 24 hours a day.
The system helped both staff and customers to easily locate merchandise and thereby uncover a substantial number of missing items.
American Apparel plans to deploy the RFID solution in all North American stores.